Gran Kay Classic Room

Our receptionists are available 24 hours a day. In the event of late arrival, please notify the resort as soon as possible. For half-board guests, alternative meals may be available.

Yes, the bracelet given to you by the receptionist at check-in must be worn and visible throughout your stay. It enables us to offer you the services related to your stay and to ensure your safety. If you are staying in a villa, a wristband will be given to you when you arrive at the resort.

Yes, you can cancel and/or postpone your treatment or massage up to 24 hours in advance. After this time, your 30% deposit will be retained.

Although we love animals, no pets are allowed in our Resort. This includes our hotels and villas.

Half-board includes buffet breakfast and dinner and excludes drinks during meals.

An account linked to your accommodation will automatically be opened, enabling you to pay for your drinks on the day of your departure. For greater flexibility, you can choose one of our beverage credit packages.

We're happy to welcome you from 4 p.m. every day. In the event of early arrival, please inform us. In exceptional cases, you will have access to our hotels. However, your accommodation will not be allocated until it is ready.

Yes, we can arrange private transfers to and from the airport and port, as well as transport services for your excursions.

All visits must be submitted to our receptionists or concierges. The resort's swimming pools are closed to visitors, and access to the boutique-hotel Culture Créole remains forbidden to minors under 18. Communal areas are open to all.

The meal consists of hot and cold starters, meat and fish dishes, vegetables and starches, cheeses and cold meats, and locally-influenced desserts. Menus include only water at the table. They are different every evening and prepared on site by our team of cooks and pastry chefs. If you have any special needs or dietary requirements, please let us know before you arrive.

This is a complete meal consisting of hot dishes (eggs, bacon, sausages, French fries), pastries, breads, pancakes, cereals, hot and cold drinks, cheeses and yogurts, cold meats, fresh fruit, jams...

Our restaurants Bòdlanmè and Le Karayib welcome you every day from midday and offer à la carte menus.

All our guests can call on our concierges during their stay.

The concierge can guide you in your choice of activities in Martinique and book your private, personalized excursions. If you have booked through a travel agency, an external hostess will be at your disposal throughout your stay.