Our concierge service: Your travel companion

Welcome to a world where your desires become reality! Our concierge service is here to turn your stay at Le Bambou into a memorable experience.

YOUR TAILOR-MADE EXPERIENCE

Personalized
concierge services

Tailor your stay

Whether you're looking for an adventurous day out, a romantic getaway or a relaxing break, we'll work hand-in-hand with you to create a program that's just right for you.

Simplify your life

With our concierge service, every aspect of your stay is simplified. Need transportation to a particular destination? A last-minute reservation for a romantic dinner? We'll take care of everything.

Discover like a local

Our team of concierges are true experts on Martinique. They know the best addresses, the most festive events and the local treasures that will make your stay an authentic adventure.

Always ready to listen

Your comfort and satisfaction are at the heart of our mission. That's why our concierge service is available 7 days a week.

MARTINIQUE CALLS YOU...

L'île des revenants in pictures

Discover #martinique

Save time!

We answer the most frequently asked questions.

How can I contact the concierge service during my stay?

You can contact our concierge service by phone, email or by visiting the Hotel Bambou reception desk. We're here to help!

Can reservations for wellness treatments be made through the concierge?

Yes, our concierges can book treatments at Cocon by Tropical Spa for you, so you can enjoy a complete wellness experience.

Can I ask for restaurant recommendations?

Absolutely! Our concierges will be delighted to recommend the best restaurants in the area to suit your tastes and preferences.

Is the concierge service available 24 hours a day?

Yes, our team of concierges and receptionists is on hand 24 hours a day, 7 days a week, to deal with all your requests.

What activities can be booked through the concierge service?

We offer a variety of activities, including sea excursions, cultural visits, hiking, water sports and much more.

Can I book an excursion directly with the concierge?

The concierge can guide you in your choice of activities in Martinique and book your private, personalized excursions. If you have booked through a travel agency, an external hostess will be at your disposal throughout your stay.

Do you offer a childcare service?

If you would like us to look after your children, please ask our concierges. This service is available at extra cost.

Any other questions?

We look forward to hearing from you!